Services

What We Offer

Here are some of the services we offer.

Frequently Asked Questions

After filling out our contact form and getting in contact with one of our experts we will do one of two things:

  • If we still have questions we may reach out again to get those questions answered
  • If we’re all set on the work you need done, we will draft a project charter for your approval

Once the project charter has been approved and prerequisites have been fulfilled we’ll handle it from there.

Each project is different so we would need specifics on your use case to know for sure. That said, we can usually get you a 60% estimate with enough detail entered into the contact form.

If you are in a hurry let us know- we can work with you on your deadlines and come up with a schedule that works for you.

Our contact form is currently the only way to contact us. We are working to add more contact methods to best assist you.

The contact form is the first step in the process. Entering a high-level description of what you need gives us a sense of scope for the work that needs to be done, and potential delivery dates we can propose to you.

After filling out that form one of our experts will contact you. This is to get questions answered around specifics, timelines, etc… The boring stuff. This helps us build our project charter, which is the official initiation of the project. Our team will walk you through this step, as it varies from project to project. Your approval of the project charter is critical for a successful project kickoff- we literally cannot start without that as we wouldn’t know what needs to be done!

If there are any requirements for the project as a whole those will need to be settled as part of the approval process. Typically this would be an initial deposit for work to be done, but may also include: onboarding (if you will be supplying our team with access/hardware to use during the project); funding/procurement; administrative tasks… Anything needed to be taken care of before we can successfully perform work on your project.

After the project charter is signed and prerequisites are settled we would begin our work. Depending on the project and your needs we could meet frequently or infrequently- your project charter will contain the details. Our team will be available during our office hours to walk you through any questions you may have.

There are a few steps to a successful project:

  • Understand what you need. If you can’t explain the requirements to us you might not get what you were expecting!
  • Trust the process. Once project scope has been set changing it can have far-reaching impact. Before changing scope or requirements talk to us about it to make sure we stay on track
  • Be open to communication. Unless directed by your project plan we will check in at least once a week via email with project status. Make sure someone confirms the receipt of that check in, and be quick to ask questions as needed.

Naturally things wont always go as planned but with these three keys to success we’ll have everything we need to tackle the unknowns.

Sadly we would need to know more about your project before we can talk costs. Some projects are cheap. Others cost an arm and leg. Generally speaking bigger/longer projects tend to cost more than smaller/shorter ones. Complexity plays a major factor as well.

Consulting and design/architecture is almost always going to be cheaper than Implementation. We do recommend only requesting any development or implementation after getting solution analysis done on your project to keep costs managed. Architecture may cost a bit more than Consulting for larger/more complex projects.

If you have special compliance/regulatory requirements (CAN-SPAM, HIPAA, PCI-DSS, GDPR, etc…) those may have an impact to project cost, depending on what needs to be done to satisfy those requirements. These must be addressed on a project-by-project basis.

We currently only accept the United States Dollar (USD, “$”). We hope to expand this in the future.

We can work with you to discuss forms of payment, as these will vary based on the project.

We’ll take care of you.

Contact us today and take the first step to easy tech.